Privacy Policy
At Heath Carpet Clean, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your when you interact with our services. We value your trust and strive to be about our practices, so you can feel confident in your relationship with us. Thank you for choosing Heath Carpet Clean!
Our Privacy Policy
Effective Date: 4th April 2025
Heath carpet clean respects your privacy and is committed to protecting the personal information you share with us. This privacy policy explains how we collect, use, and protect your personal data when you interact with our website, use our services, or engage with us in other ways.
1. Information We Collect
We may collect the following types of information:
• Personal Information: Name, address, phone number, email address, and payment information (e.g., credit card details).
• Service Information: Details about the services you request, such as the type of carpet cleaning service, the date, and any special instructions.
• Website Usage Information: IP address, browser type, pages visited, time spent on our website, and other browsing activity.
2. How We Use Your Information
We use the information we collect to:
• Provide and manage our carpet cleaning services.
• Process your payments and fulfill service requests.
• Communicate with you regarding appointments, promotions, and service updates.
• Improve our website and services.
• Comply with legal and regulatory requirements.
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information with third-party service providers who assist in:
• Processing payments.
• Scheduling or managing appointments.
• Sending communications like invoices, confirmations, or promotional material.
We require that these third parties protect your information in accordance with this privacy policy.
4. Data Retention
We retain your personal information only for as long as necessary to provide our services, fulfill legal obligations, or resolve disputes. Once no longer needed, your information will be securely deleted or anonymized.
5. Data Security
We use reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, so we cannot guarantee complete security.
6. Cookies and Tracking Technologies
Our website may use cookies or similar tracking technologies to enhance your user experience. You can adjust your browser settings to block cookies, but this may impact the functionality of our website.
7. Your Rights
Depending on your location, you may have the right to:
• Access the personal information we hold about you.
• Request corrections to inaccurate or incomplete information.
• Request the deletion of your data, subject to certain conditions.
• Opt-out of marketing communications.
To exercise these rights, please contact us at [email address or contact information].
8. Changes to This Privacy Policy
We may update this privacy policy from time to time. When we do, we will post the updated policy on our website with a new effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about our privacy policy or the handling of your personal data, please contact us at:
Heath carpet clean
Lindhurst Drive, CM11 1NB
07885749173